Download the app to your smartphone or tablet.
Now the MyGBG App has all the great functionality of the member portal and all functions of the portal will be available while using the app.
Login with Member Portal credentials
Manage Demographic information
View Coverage Details
Pay your premium online
Submit Claims, view Claim Status and download EOB
Submit Pre-authorization requests
Change Password and Password Recovery Questions
For iOS users, add the ID card(s) to your iOS Wallet, allowing for easier access to your cards without having to access the Member Portal or keep track of a hard copy ID card.
Members who already have MyGBG installed on a device will need to delete their current instance of the app and reinstall the new version to see the updates. The updated app is available for download in both the Google Play Store and the Apple App Store.
*MyGBG Mobile App is not available in China
Download MyGBG User Guide
24/7 MEMBER SUPPORT
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Access all the benefits of GBG Assist with around-the-clock support, no matter where you are.Learn About GBG Assist