Automated Identity Verification for every member moment

Automate identity checks with secure, real-time digital authentication

Document and biometric verification is a secure, automated solution that verifies member identities using official documents and facial biometrics, replacing manual checks with real-time digital authentication.

What it does:

• Captures and verifies ID documents (e.g. driver’s licence, passport).
• Matches the document to a live or uploaded selfie using facial recognition.
• Detects deepfakes, spoofing, and manipulated media.

Real time deceased member checks

Mortality Check solution helps superannuation funds flag deceased member records in real time to prevent fraud, reduce compliance risk, and support faster, more compassionate fund release to loved ones.

What it does:

• Cross-checks member details against official death registries and data feeds.
• Flags deceased individuals in near real-time to prevent unauthorised access or transactions.
• Supports compliance with regulatory obligations and reduces manual processing.

Real-Time scam and fraud detection

Trust Alert monitors identity behaviour across GBG’s cross-industry intelligence network to detect suspicious activity before it escalates, helping funds proactively manage fraud risk and meet regulatory expectations.

What it does:

• Monitors identity behaviour across GBG’s cross-industry intelligence network.
• Detects anomalies and suspicious patterns during onboarding, servicing, or fund access.
• Flags potential scam activity such as impersonation, account takeover, or social engineering.
• Sends real-time alerts to internal fraud and risk teams for investigation.
• Enables early intervention to protect members and reduce financial loss.