On demand webinar

Face verification and the future of digital identity

Presented jointly by GBG and the Attorney General’s Department (IVS Operations).

Session 1 of our new series, The Future of Digital Identity

Why this session matters

Identity fraud is getting quicker, cheaper and more convincing. Face verification has become one of the most effective defences against it - and one of the least understood.

This session gives you a clear view of how facial verification is reshaping the identity landscape, how Australia’s national services work, and what that means for your own verification journeys.

You’ll hear from both sides: the department that runs the services, and the provider that helps organisations put them to work.

What you'll learn:

  1. The evolution of digital identity in Australia
    GBG sets out how digital identity is evolving, the trends shaping the market, and where Australia sit on the maturity curve — including how FVS, mobile driver’s licences (mDLs), digital credentials and orchestration are reshaping verification journeys.
  2. Understanding FVS and NDLFRS
    The Attorney General’s Department (IVS Operations) explains how the Face Verification Service (FVS) and the National Driver Licence Facial Recognition Solution (NDLFRS) operate, the safeguards in place, and the part they play in strengthening fraud prevention and identity assurance across Australia.
  3. What FVS means for organisations in practice
    GBG demonstrates how FVS can be built into an identity verification journey — common use cases, customer experience considerations, and practical implementation approach to help you assess where FVS fits in your own processes.

Meet your presenters

Andrew Hilly

A/g Director - Attorney General’s Department

Matt Hunter

Attorney General’s Department

Chris Timmer-Arends

Head of Product, GBG