Why this session matters
Identity fraud is getting quicker, cheaper and more convincing. Face verification has become one of the most effective defences against it - and one of the least understood.
This session gives you a clear view of how facial verification is reshaping the identity landscape, how Australia’s national services work, and what that means for your own verification journeys.
You’ll hear from both sides: the department that runs the services, and the provider that helps organisations put them to work.
What you'll learn:
- The evolution of digital identity in Australia and globally
GBG sets out how digital identity is evolving, the trends shaping the market, and where Australia and New Zealand sit on the maturity curve — including how FVS, mobile driver’s licences (mDLs), digital credentials and orchestration are reshaping verification journeys. - Understanding FVS and NDLFRS
The Attorney General’s Department (IVS Operations) explains how the Face Verification Service (FVS) and the National Driver Licence Facial Recognition Solution (NDLFRS) operate, the safeguards in place, and the part they play in strengthening fraud prevention and identity assurance across Australia. - What FVS means for organisations in practice
GBG demonstrates how FVS can be built into an identity verification journey — common use cases, customer experience considerations, and practical implementation approach to help you assess where FVS fits in your own processes.
Expect a well-rounded view of both the regulatory and operational sides of face verification, plus the chance to put your questions directly to both organisations.
Meet your presenters
Andrew Hilly
A/g Director - Attorney General’s Department
Matt Hunter
Attorney General’s Department
Chris Timmer-Arends
GBG
