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GBG Trust Alert

Identify bonus exploitation and fraud before they impact your business

Fight the growing threat of identity fraud and build digital trust with customers. With GBG Trust Alert, you can detect bonus exploitation, fraud and before they strike.

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Stay ahead and alert

Wagering operators encounter bonus exploitation, fraud, money laundering and challenges with safe gambling regulations. In the digital economy, even a few seconds of delay in detecting a fraud attack can lead to significant financial and reputational damage to your business. Detect fraud early with GBG Trust Alert. Strengthen fraud detection during onboarding using unrivalled proprietary analytics and intelligence derived from millions of cross-industry identity verifications.

 

Why GBG?


As a market leader in the wagering sector, GBG is uniquely positioned to provide you with visibility of individuals exploiting the industry.

  • Reduce bonus exploitation
  • Detect identity related fraud
  • Prevent money laundering
  • Meet safer gambling compliance obligations
  • Encourage self-exclusion register compliance

Real-time monitoring

Instantly flag suspicious activities and detect patterns indicative of fraud or abuse.

Enhanced accuracy

Leverage sophisticated algorithms to differentiate between genuine users and those seeking to exploit bonus offers.

Reduced risk

Minimise financial losses and safeguard your business reputation with proactive fraud prevention measures.

GBG Trust Alert - making the complex, simple

Hear Casey McCutheon, Managing Director, MintSports Group speak about working alongside GBG experts to implement GBG Trust Alert, and the positive impact this has had on their verification process.

 

Benefits & features

Explainable alerts

Get complete visibility of how the alert decisions are made, so you can make informed decisions to apply a step-up identity process or reject an application altogether.

Precise alerts

95% of the gaming and wagering industry use GBG for ID verification.

Configure to your business needs

Choose to activate and deactivate specific rules for full automation or manual review. GBG Trust Alert can accept, challenge or deny in real-time based on a pre-agreed set of rules.

High data privacy and security

GBG Trust Alert stores no PII data. All data is securely de-identified using a one-way hashing process and fraud alerts are processed in a separate environment.

Smooth customer onboarding

No additional data from customers is needed for GBG Trust Alert to assess suspicious activity.

Money Mules & ID Takeover - GBG Alert

The most profitable and successful organisations recognise the value of understanding the individual identity of their customers and employees. GBG combines this concept of identity with technology to create an environment of trust, so that organisations can employ people and connect, communicate and transact with consumers, safely and responsibly. We call this Identity Intelligence.

Frequently Asked Questions

 

How does GBG Trust: Alert detect identity theft?

GBG Trust Alert is an early fraud detection solution derived from millions of onboarding events. As the largest electronic identity verification provider in Australia, GBG processes over 30 million checks every year across industries. GBG Trust Alert combines data from these onboarding checks with machine learning to determine a set of rules that detect fraud in real-time. When GBG Trust Alert detects a suspicious identity verification, it is tagged with an explainable rule code and risk rating. The business can then choose to step-up the verification or reject the application.

Why is real-time fraud detection so important for client onboarding?

Real-time fraud detection is crucial for client onboarding because it stops bad actors from accessing your products and services. In Australia, identity theft is one of the most common fraudulent activities, in part due to the growing number of major data breaches which have given fraudsters access to personally identifiable information. As a business, you have a responsibility to prevent fraudsters from gaining access to your products and services. And the most effective place to stop fraud is at the beginning of your organisation’s relationship with the customer – the onboarding process.

How can businesses benefit from GBG Alert fraud detection solutions?

GBG Trust Alert benefits businesses by protecting them from fraudsters, preventing financial loss, helping build customer trust, and saving operational costs. The Australian financial crime landscape is unique, and GBG Trust Alert is specifically developed for Australian businesses, using Australian data and expertise. By detecting potential fraud, GBG Trust Alert stops businesses from onboarding bad actors and giving them access to services and products, such as unsecured loans. The fraud detection solution detects account opening for the purposes of money laundering and stops facilitation of financial crime, such as money mules. GBG Trust Alert also helps build customer trust by reducing the personal impact of financial crime, like stolen nest eggs. Another benefit of GBG Trust Alert is lower operational costs. By stopping fraud before onboarding, businesses can reduce back-office investigation, account closing procedures and AUSTRAC reporting.

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By leveraging our advanced identity verification and fraud detection technology, you can ensure efficient onboarding, prevent fraud, and maintain stringent compliance standards.