greenID identity verification
Convert more customers simply
Onboard more genuine customers the first time with GBG’s identity verification solution, greenID.
GBG’s greenID solution is powered by the best data, the best technology and the best people to balance the growing need for a frictionless digital customer experience with the business need for security and compliance in a world of increasing fraud and financial crime.
Why GBG?
Convert more customers
Get higher identity verification rates with GBG’s comprehensive global data across identity, documents, watchlists and more. GBG delivers more reliable identity matching and fraud detection throughout the customer journey.
Stay compliant with confidence
Bringing together our proprietary AI-built analytics and insights with customisable rule-based detection and proven workflows, through seamless integration you have everything you need to manage fraud detection and AML compliance in one place.
Always on for customers
No scheduled downtime means you don’t have to worry about disrupting customer onboarding.
Global expertise, local insights
Backed by over 30 years in identity verification and fraud detection, our team of 1,100+ global experts bring local market insights and experience to your solution.
Key benefits
Unparalleled match rates
Achieve industry-leading match rates with our sophisticated identity verification and comprehensive data coverage. Onboard more customers instantly with total confidence in the results and remove the hassle of extra manual checks.
Faster onboarding
Deliver verifications in seconds and speed up onboarding with proven workflows and fewer manual checks.
Access to Australia and New Zealand’s most comprehensive data coverage
Have confidence in every result with access to an unrivalled level of trusted data, including the Experian credit header, tenancy, super & payroll, Australia Death Check and more.
Optional face-to-face verification
GBG offers true multi-channel integrations, which allow both digital and face-to-face verification from the one solution. Take advantage of the face-to-face verification option via Australia Post to identify even the hardest to verify individuals and deliver a smooth onboarding experience.
Flexible for your business
Configure the verification standard to meet your compliance requirements and risk profile. Strike the perfect balance of maximising match rates and staying compliant.
Easy to integrate
A truly omni-channel GBG integration can take anywhere from just minutes to a matter of days. Seamlessly integrate identity verification into your onboarding with options from no code to web SDK. Configure your own branding and wording preferences.
Speed up form fill times
Give customers the speed and convenience they expect with address validation that combines fast autocomplete to drive accurate verification.
Secure, safe data
Reduce the exposure of your data with onshore data residence and processing. Gain customer trust with end-to-end encryption and pseudonymised eDNA to secure their data.
Government approved
GBG is the largest approved Gateway Service Provider (GSP) for the Australian Government’s Document Verification Service (DVS) and New Zealand’s Department of Internal Affairs (DIA).
