Contactability touches every part of a business. No matter the industry or use case, it is not enough to know your customers, businesses have to be able to contact them. If Know Your Customer (KYC) checks do not take into account real-time contactability intelligence, businesses may be unknowingly letting in identity thieves and exposing their business to costly compliance and reputational risks.
IDology offers a range of solutions to address contactability challenges. ExpectID seamlessly brings together physical and digital identity data, with additional layers of contactability, for a more accurate and holistic picture of customers. Building contactability into the identity verification workflow provides additional assurance that customers are who they say they are—during onboarding and every transaction that follows.
