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Know your customer (KYC)

Know your customer

Build compliant customer relationships based on trust with fast, accurate and secure identity verification.

All-in-one identity platform

GBG Go delivers global coverage, comprehensive capabilities and user-friendly configuration to optimise every genuine customer interaction.

Automate customer screening

Automate customer screening around the world, directing journeys for speed and security.

Advance identity proofing

Advance identity proofing to prevent fraud and authenticate customers accurately and securely.

Automate KYC and AML compliance around the world

GBG Go is the all-in-one identity platform for fast, easy and safe business growth. GBG Go delivers global coverage, comprehensive capabilities, and user-friendly configuration to optimise every genuine customer interaction.
 

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Complete customer due diligence

Know your customer and safeguard your business with international identity data sourced to meet the highest identity security and compliance standards for Anti-Money Laundering (AML) in 50 countries, plus enhanced identity document and biometric authentication in over 195 countries around the world.

Run automated risk screening

Fully automate customer screening in-country and around the world, directing journeys for speed and security. Connect your checks to millions of continuously updated PEP profiles, major (UN, EU, OFAC, OFSI) and locally enforced sanctions watchlists, as well as the latest relevant adverse media sources.

GBG Go

GBG Go is the all-in-one identity platform for fast, easy, and safe business growth around the world. 

Verify genuine customers everywhere with over 80 proprietary identity and fraud protection modules.

Complete customer compliance and conversion with accurate risk analysis. 

Interrogate identities for fraud signals and block crime at first contact.

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Advanced identity proofing

Complete enhanced customer due diligence with secure identity proofing. Automate accurate, secure and user-friendly document authentication and biometric verification to prove genuine identity ownership and presence in seconds, wherever your customers are.

Connect safely with every genuine identity

For seamless onboarding and the fastest journeys possible, we offer expertly managed solutions for all your digital identity verification needs.

GBG Trust

Connect to billions of identity insights from beyond your business so you can make the right customer decisions in real time.

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GBG Go

Connect with every genuine customer with the all-in-one identity platform for fast, easy and safe business growth around the world.

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Since adopting the GBG for KYC checks, St James’s Place has improved its customer pass rate by 9%.
Gavin WelchDeputy MLRO | St. James’s Place
"SJP

Frequently Asked Questions about KYC

What does KYC mean?

KYC stands for "Know Your Customer." It refers to the process of verifying the identity of customers to ensure they are who they claim to be. This helps prevent fraud, meet regulatory requirements and build secure customer relationships.

What is the KYC procedure?

The KYC process involves collecting and verifying customer information such as name, address, date of birth and identification documents. Depending on the risk level, it may also include biometric checks, screening against sanctions lists and monitoring for suspicious activity.

Does the KYC process relate to AML?

Know Your Customer (KYC) is a component of Anti-Money Laundering (AML) compliance. While KYC focuses on verifying customer identities and assessing risk, AML involves monitoring transactions and behaviors to detect and prevent money laundering. Together, they form a complete compliance strategy.

How is KYC verification typically done?

KYC verification can be done manually or through automated systems. Digital solutions often use identity data, document verification and biometric authentication to confirm customer identities in real time. These systems help streamline onboarding while maintaining compliance with AML and KYC regulations.

Why is KYC important?

KYC is essential for preventing financial crimes such as money laundering and identity theft. It helps institutions comply with regulations, protect their reputation and ensure only legitimate customers gain access to services.

How is KYC used by banks?

Banks and other financial institutions are used to verify the identity of account holders, assess risk and comply with financial regulations. Banks apply KYC procedures during account opening, loan applications and ongoing customer monitoring to detect suspicious activity and meet compliance standards. 

What does the KYC process include?

The KYC process includes:

  • Identity data collection
  • Document verification
  • Biometric authentication
  • Screening against sanctions and PEP lists
  • Risk assessment and decisioning

These steps help institutions onboard customers securely and meet regulatory requirements.

Complete customer intelligence

Connect safely with every genuine identity.

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