How myPOS Increased Pass Rates by 25% Across 23 Markets

Onboarding is the moment that makes or breaks your customer journey, and too often, it’s where good customers fall through the cracks. Identity checks fail, addresses don’t match, leading to rising costs, broken experiences and drop-offs.

In this webinar, you will hear directly from myPOS, one of Europe’s fastest-growing payments businesses, on how they increased pass rates by 25% across 35+ new markets by unifying GBG’s identity and location intelligence. The uplift helped fuel a 25% year-on-year increase in approved merchants, growing from 200,000 to 250,000+ onboarded merchants.

In 30 minutes, you'll learn:

Where “hidden leakage” happens before KYC even starts (and how to measure it)
How to improve match confidence by validating and standardising addresses at capture
How to reduce avoidable false positives and manual reviews without adding friction
How you can use identity and location intelligence to increase pass rates by +25%

Hear from the experts

Hear the play-by-play behind the 25% pass-rate increase, with actionable takeaways for your team.

Angus Preston

Product Lead - Onboarding, myPOS

Amy-Jane Savage

Senor Customer Success Manager, GBG

Level up to market-leading onboarding

Register now to hear how identity and location intelligence can unlock faster, fairer approvals and reduce manual reviews.

How myPOS boosted pass rates by 25% across 35+ markets

Hear from the experts