Grow the platform, and the trust will follow

As the Wonder merger expands Grubhub's ecosystem, verification needs to move faster than integration.

Every new partner, merchant and courier creates another access point into the Grubhub ecosystem, making it critical to know exactly who you're onboarding.

We help Grubhub strengthen courier, merchant and partner verification before risk becomes a customer problem.

You already eat the fees your customers see; stop eating the ones they don't.

Refunds, fraud losses, wrong-address deliveries, account takeovers and support escalations rarely appear on a receipt, but Grubhub absorbs them every day.

We add identity, address and document intelligence to help:

  • Keep fraudulent accounts out
  • Reduce exceptions and manual reviews
  • Lower support costs and strengthen marketplace trust

Are bad actors impacting your customers' trust in Grubhub?

Bad merchants and drivers hurt more than just a transaction; they erode customer trust in the platform itself.

We help Grubhub verify the people and businesses entering its ecosystem, using business, address, tax, identity and document checks to:

  • Activate merchants and drivers with confidence
  • Close verification gaps earlier
  • Protect diners, partners and the merchant network

Verification
alongside integration

As new partners, services and delivery models connect into Grubhub, verification needs to keep pace. The integration with Wonder folds first-party locations, third-party restaurants and a nationwide courier network into one platform, expanding the surface area that has to be verified and trusted.

We help reduce risk across third-party access points, contractor relationships and courier onboarding, so trust controls scale with growth.

Download the full trust and verification PDF

Build the ideal onboarding process

See how smarter onboarding reduces risk while keeping onboarding seamless.

Read our blog on building the ideal onboarding process

Let's map GBG KYB to Grubhub's merchant onboarding process.

Book 45 minutes with Jeremy to see how GBG fits your workflow and helps verify merchants faster, with less risk and less manual review.