To stay ahead of fraudsters, financial institutions need to take a generational approach to fraud prevention and must build a strong awareness of how different consumers choose to interact with them.
Key learnings include:
- Insights from new research showing how different generations view the current digital banking landscape and their preferences for working with institutions
- Why taking an inclusive approach to identity verification can provide banks greater opportunities to onboard more customers while preventing fraud
- Noncompliance and financial penalties
- How institutions can incorporate intelligent identity verification to create a secure customer journey that’s inclusive to every generation
