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Digital IDs

Secure and seamless verification with Digital IDs

Faster onboarding with trusted government and bank-issued credentials.

One connection, worldwide adoption

Accept 40+ trusted global digital IDs available today, and be prepared for new networks – all with your single integration into GBG Go.

Accelerate customer onboarding

Let users verify instantly with credentials they already hold, improving conversion and reducing drop-offs.

Support greater digital inclusion

Accept a wide range of digital ID formats to help unlock safe and seamless digital access for every genuine customer.

Stay compliant without adding customer friction

Connect to GBG Go to seamlessly configure digital IDs and deliver a tailored, regulation-ready customer journey. With 2.6 billion people already using digital IDs, streamlined experiences are no longer optional - they’re expected. And, in some countries acceptance of digital IDs is, or will be, mandatory.

Make onboarding easy


Your customers are easily accessing Digital IDs stored in their smartphone wallets, alongside payment cards and boarding passes. Keep pace with demand and offer low friction and flexible onboarding journeys that accept digital IDs. If needed, fall back to documents or data input flows to minimize drop-offs.

Boost identity assurance with a single connection


Configure Digital IDs within the GBG Go orchestration platform to enable streamlined global onboarding. The operational agility of GBG Go makes it simpler to respond quickly to compliance shifts and customer expectations.

Simplify onboarding with Digital IDs

With a few easy steps, deliver streamlined, tailored and secure journeys, while also unlocking digital access for every genuine customer.

Connect to GBG Go and configure the Digital IDs module

Offer a Digital IDs option for identity verification

Guide your customer through the simple process

Do business with a new genuine customer

Protect your business with trusted Digital IDs

Accept tamper-proof, pre-verified credentials from trusted issuers. Digital IDs sit alongside document and data checks within the GBG Go orchestration platform where it’s quick and easy to layer risk and fraud modules that support your risk tolerance and protect against bad actors.

GBG Go


Digital IDs are available with a single connection into GBG Go, the all-in-one identity platform for tailored customer journeys and optimized ROI.

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Digital IDs: frequently asked questions

What are Digital IDs?

A digital ID is a smartphone-based credential that proves a person’s identity. It is often stored in a user’s digital wallet and is issued and verified by trusted entities such as national governments, local or state governments, financial institutions, or by private identity companies. Some examples include eIDs issued by European Union countries and mDLs (mobile driver’s licenses) issued by state governments in the United States.

How many people have Digital IDs?

Digital ID adoption is accelerating worldwide. Some countries, like Estonia, require digital IDs by law, while others, including India and China, operate large-scale programs reaching most citizens. Elsewhere, people are choosing them because they make their digital lives easier. It is currently estimated that 2.5 billion people worldwide hold a Digital ID.

How do Digital IDs support regulatory compliance?

Digital IDs support businesses in navigating an evolving regulatory landscape. The European Union’s eIDAS 2.0 is the clearest example of how regulation may enable adoption and acceptance at scale. It sets defined assurance levels and cross-border recognition in Member States, with the European Digital Identity Wallet mandate requiring regulated businesses to accept these credentials soon. 

Complete customer intelligence

Connect safely with every genuine identity.

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